Privacy Policy
This Privacy Policy describes how Orbit collects, uses, and protects information in connection with our website and services.
Orbit is operated by 17514514 Canada Inc. ("Orbit," "we," "us," or "our"), a company incorporated in Canada and based in Ontario. We are committed to protecting the privacy of visitors to our website and users of our services. This Policy explains what information we collect, how we use it, the bases on which we handle it, and the choices available to you. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
1Information we collect
We collect information in the following ways:
Information you provide
When you contact us, request materials such as an FX Risk Map, or otherwise communicate with us, we collect the information you submit — for example your name, work email address, company name, role, and any details you include in your message.
Information collected automatically
When you visit our website, we and our service providers may automatically collect limited technical information such as your IP address, browser type, device information, pages viewed, and the dates and times of access.
Business and service information
In the course of providing our services to a customer, we may process business information provided by that customer or its authorized users.
2How we use information
We use the information we collect to:
- Respond to your inquiries and provide materials or information you request
- Provide, operate, maintain, and improve our services
- Communicate with you about our products, including updates and relevant information
- Maintain the security and integrity of our website and services
- Comply with legal obligations and enforce our agreements
3How we share information
We do not sell personal information. We may share information in the following limited circumstances:
- Service providers. We engage third parties to perform functions on our behalf, such as hosting, form processing, and email delivery. These providers are permitted to use information only as necessary to provide their services to us.
- Legal and compliance. We may disclose information where required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
- Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
4Data storage and international transfer
Information we collect may be stored and processed in Canada or in other jurisdictions where we or our service providers operate. Where information is transferred outside your jurisdiction, it may be subject to the laws of the country in which it is held. We take steps intended to ensure information receives an appropriate level of protection.
5Cookies and similar technologies
We do not currently use cookies. As of the effective date above, this website sets no cookies, no local storage, and no similar identifiers on your device, and runs no third-party advertising or tracking scripts. Our analytics provider reports aggregate page views without setting cookies and without building a profile of individual visitors. Because nothing is stored on your device, no cookie consent banner is needed at present. If we introduce cookies or similar technologies in future, we will update this Policy and, where the law requires it, ask for your consent before setting any non-essential cookie.
6Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
7Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8Your rights and choices
Subject to applicable law, you may request access to the personal information we hold about you, request correction of inaccurate information, or withdraw consent to certain uses. To make a request, contact us using the details below. We will respond in accordance with applicable privacy law. You may also opt out of marketing communications at any time using the unsubscribe mechanism in those messages.
9Children's privacy
Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.
10Changes to this Policy
We may update this Policy from time to time. When we do, we will revise the effective date above. Material changes will be communicated as required by applicable law.
11Contact us
Our designated Privacy Officer is Ujwal Arkalgud, Chief Executive Officer. If you have questions about this Policy, wish to exercise a right described above, or want to raise a concern about our handling of personal information, contact the Privacy Officer at hello@orbitco.ai.